SHIPPING POLICY

◎ We cooperate with FedEx / Gdex for shipping, and the transportation takes approximately 7-10 business days for pre-order stock.
The duration may vary based on your location and factors like national holidays and natural disasters.

◎ We do not offer transportation services other than transport or allow specific shipping methods.

◎ If the shipment has reached the recipient’s country, any transportation-related issues should be addressed with the local FedEx / Gdex
For goods that have not yet reached the recipient’s country, Up Air will handle any issues.

◎ To protect both parties’ interests, please record a video when unpacking and keep the receipt securely.